Requesting Support

Welcome to zip.tax – your powerful solution for real-time U.S. sales tax rates. Whether you're integrating with a storefront, CRM, or custom platform, zip.tax makes it easy to calculate accurate tax at the point of transaction.

Use the info below to submit a Support request.

Support Email

Support is available via email at: support@zip.tax.

Direct Slack Support

If your business requires direct support via Slack channel, enquire about our Enterprise level plans with dedicated support.

Tips for a Quick Response

To help us provide the best possible response to your question or comments on the first reply, be thorough with your request. Including your registered email address will help us find your account in our system. Also, provide as much details as possible in your initial communication. We look forward to working with you!